Privacy Policy

The Clinics D’epiderme aims to provide services in the field of aesthetic medicine.

The privacy and protection of personal data and users of the Clinicas D’epiderme website are a priority for this group and managed in accordance with all applicable legal and regulatory rules.

When accessing the company’s website, you agree to the use that Clinicas D’epiderme can make of the personal information you submit or be collected, carried out within the scope and under the terms of this privacy policy.


For the purposes of contacts regarding the use of your personal data or to exercise your rights, you can do so through:

General Contact
Tel: (+351) 239 104 321

Rua Luis Duarte A. dos Santos, 6
3030-403 Coimbra

When providing any personal information to this site, you understand and accept unequivocally the collection and processing of that personal information as well as its possible transfer to other partners, always in accordance with the provisions set out in this privacy policy.
Always keep in mind that the other websites that can be referred to or linked to the Clinicas D’epiderme website are not linked to this privacy policy. We recommend that all visitors consult the privacy policy of these sites before disclosing personal information. Note that the company is not, in these situations, responsible or liable for the processing of personal data that may result from it.

Technical information

When you visit this site, we may collect technical information, such as your IP address, details of the pages you visit on the site, other pages you visit on the Web, and which browser you used to view the site. This site gathers log data and standard technical data to measure and improve its effectiveness, to help diagnose problems with our server, to administer this site, to analyze the source of the site traffic and to identify users. We may also collect other information through the website, such as activity and usage preferences, also known as demographic or profile data. In this context, we may use “cookies” to obtain this information. We do not use these means to collect personal data or carry out marketing campaigns. For more information consult our cookie policy.

When is personal information collected by the Site?

Personal information is collected in the following circumstances:

When making appointments;
When you subscribe to the Newsletter reception;
When applying for a job.

We collect the information strictly necessary to process your order. Each situation is informed whether or not the requested data are required to be collected.

How do we use your personal data?

We use your personal data only to respond to requests you submit to us, book appointments, subscribe to newsletters or send applications. This data is collected via our portal, which sends this information via mail, to the corresponding services of Clínica D’epiderme (Customer Care, Marketing and Communication, Human Resources)

Your use of the Clinicas D’epiderme website will be recorded in order to allow us to give you the best and most pleasant navigation conditions when using the services provided.

When requesting material or asking someone to contact you, you will always have the option of receiving other information that may be of interest to you.

The processing of data collected via the website has the following legalities:

Appointment of Appointments – Pre-contractual diligences and consent;

Newsletter Subscription – Consent;

Submission of Applications – Legitimate interests and consent.

Your rights

You always have the right to access your personal information that you made available when using the Clinicas D’epiderme website. You must request its update and correction, whenever it is incorrect. You can also choose not to receive the information sent to you by the website, or request that your data be deleted from our servers. For this purpose, you can use the following email address Your requests will be processed without undue delay and in accordance with the applicable legislation in force.

You can choose not to receive further emails regarding promotional and marketing actions. For this purpose, we appreciate that you inform us of your decision by sending us an email to indicating the email address you wish to have removed from our address book. Note that the exercise of this right does not limit the contacts that we can make, relating to situations arising from the “relationship” that we establish with you.

Making personal data available to third parties?

We may subcontract specialized companies to process your data, or to manage the website or the commercial activities promoted on it. We can therefore give these companies access to your personal data but always for the purposes that were collected and always under our direction and responsibility.

We may also share your personal information with other companies in the group, provided that for the same purposes for which they were collected. Eventually, we may disclose personal information in response to a court order, for reasons of public interest or for other reasons determined by law.

The transfer / sharing of personal data will never be made when the recipient’s promotional and marketing interests are based on it. We do not carry out promotional actions for the benefit of third parties.

As a result of a sale, merger, consolidation, change of control, transfer of assets, reorganization or liquidation of the company, we may transfer, sell or assign your personal information to third parties involved in the reorganization.

How long will my personal data be kept?

We will keep your information for as long as necessary to fulfill the purposes for which it was collected. The data will be deleted in accordance with our data conservation policy.

Are my data safe?

The company guarantees the use of the best techniques, organizational and security measures, to protect personal information by preventing its loss, misuse, alteration or destruction, guaranteeing its integrity, availability and confidentiality. For this, all employees are required to keep personal data confidential. Only personnel authorized and linked to the duty of secrecy and confidentiality should have access to this information.

International transfers

Of course, in order to provide services through the company’s website, there may be a need to transfer your personal data to countries or international organizations outside the EEA that may not offer a level of protection of personal information equivalent to that of the Union. that your personal information is transferred to countries or international organizations, we will be responsible for ensuring the appropriate measures to guarantee your security and confidentiality in accordance with the provisions of the GDPR.

Update of the Privacy Policy

The Policy and Privacy can be updated when necessary. You can always check when the last change was made, as this information is available in the version and date it was published. Changes to the Privacy Policy are effective from the date of their publication. We advise you to consult the Privacy Policy frequently to check the changes made.


If you have any reservations about how we use your personal data, you have the right to submit this complaint to the competent supervisory authority – National Data Protection Commission – through its WEB page with the following address: https: //www.cnpd .pt .

For any question that may arise about this Privacy Policy, please contact us at the following address:

Date of last publication: 01/04/2020